Thanks for your continued help but I still can’t get a registered password. After I click OK to save the password, even a simple one, I get the response that it is enabling the security but then it loses network connection and eventually returns to the beginning to start all over, even after I have turned off the Sandisk Connect Stick and turned it back on again. I am never asked for a password to start using the stick. I can just go right into the photos, documents, etc.