Can't connect

Forget network “SanDisk connect xxxxx”

Open app and it tells me to connect to it in wifi.

Close app go to wifi and connect to it.

Get notification saying “connected to drive tap to disconnect”

Open app and drive disconnects and app asks me to connect it again.

Loop.

I’ve tried uninstalling the app, clearing the cache, forgetting the network. Every **bleep**ing time. The best result I get is it says “multiple drives detected” when I only have one and then it lists it. I tap on it and it shows and overlay saying “connecting…” then disappears and doesn’t connect. All I wanna do is upload my pictures wirelessly. Why does this have to be so difficult?

I have a Google pixel 3 xl. Searching Google is useless because I get garbage results or offers to buy.

Follow these steps for proper troubleshooting:

  1. Turn on the  Wireless  Stick by pressing and releasing the power button.
  2. Connect to  Wireless  Stick Wi-Fi network “ SanDisk  Connect ######” …
  3. Turn on the  Wireless  Stick by pressing and releasing the power button.

I hope this helps!

Regards.