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Newbie
Posts: 1
Registered: ‎03-01-2014

Kindle HD Video file recognition

I have video files on my Kindle HD. When I open the SanDisk app and look under local videos it indicates that I have no videos (local - empty). Why won't the SanDisk Wireless media device recognize the videos (it does recognize music.

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Newbie
Posts: 2
Registered: ‎08-03-2015

Re: Kindle HD Video file recognition

I just bought the Media drive....I am having same problem. Purchased TV series and donwloaded it to Kindle Fire but cannot see it on media video screen. Did you get a response.

SanDisk Guru
Posts: 4,548
Registered: ‎07-18-2007

Re: Kindle HD Video file recognition

Amazon videos are DRM protected. DRM protected files are not compatible with these devices. 

Newbie
Posts: 2
Registered: ‎08-03-2015

Re: Kindle HD Video file recognition

I guess the question is what is the point of the device?! Can't use it for iTUNES IOS8 and can't use if for Amazon. Where else do folks get their videos from.....

SanDisk Guru
Posts: 16,287
Registered: ‎04-17-2008

Re: Kindle HD Video file recognition

Your own recorded videos from your phone, iPad, YouTube, ripped from DVD's, etc. There are lots of videos available out there that are not DRM-crippled/encrypted.