07-20-2015 06:51 PM
The brochure that came with it says to hold the power button for 10 seconds to reset it. Now I held it for 50 seconds. Still won't turn on.
The brochure also says that it's warranted for "the Warranty period specified in the table". What table?
07-21-2015 05:35 AM
Try it with holding the power button for 90-100 seconds! I had succes with that more than once. And don't forget to press it again after doing so to turn it on!
Another possible scenario is that the battery is empty because it hasn't been charged – e.g. due to a defective cable.
07-21-2015 09:03 AM
Do you use a (working!) charger? Or the USB connection? I take it it doesn't turn on when connected to a computer.
So I'd say you have tried all you could. Time to ask for a replacement.
07-21-2015 01:32 PM
That is, you're covered by warranty and are entitled to a free replacement--SanDisk is good about that.