Sansa Clip+ won't turn on

[cheled24]

I just bought my San Disk Clip Sport, just took it out of the package, just plugged it in for the first time and nothing.  It does not turn on.  I called Best Buy they wont do a return because I exceeded the 15 day return policy.  I looked on Youtube and tried all of the ideas, I tried the ideas here.  Nothing is working.  I have it plugged in to charge, the screen does not turn on, there is no indication that it is charging.  I will leave it on and see if the ideas here work in a few hours.