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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: SanDisk REMOVING files in SD card and "File format not supported" !


@DFELD2005 wrote:

Maybe (??) if no other Forum members provide better advice here, you could consider using the Clip Sport "Format" command on your micro SD card?  This will give you a fresh start and simuate a new memory card experience?

 

Best WIshes


Great suggestion!   Smiley Happy   And especially as it worked!  

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Newbie
Posts: 6
Registered: ‎12-18-2016

Re: SanDisk REMOVING files in SD card and "File format not supported" !

I found the "File format not supported" again.

 

This happened with files copied in a second pass after the format and copy. So AFAIK only one massive copy of files from PC to SD will be "supported" to play in the SanDisk.

 

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SanDisk Professor
Posts: 618
Registered: ‎09-12-2015

Re: SanDisk REMOVING files in SD card and "File format not supported" !

I am sorry that this situation is beyond my experiences.

We need to wait for sage advice from Miikerman.

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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: SanDisk REMOVING files in SD card and "File format not supported" !

Yep, we certainly do.  Now, if only some could be found . . . .    Smiley Wink

 

When all else fails:  you might try manually reapplyíng the latest firmware to the player--that can fix gremlins and software glitches that can develop.  Easy to do (and it won't affect your user content on the player)--see the firmware sticky thread at the top of this sub-forum.

 

Otherwise, you also could try re-formatting the player (not just the microSD card) itself, under the player's System settings--that sometimes can fix unknown issues.  Note that this will erase any user content--save any content you want to keep to your PC first.

 

A final possibility:  you might try reformatting the microSD card using the SD Association's own fomatting tool--that sometimes can fix issues, and there may be something hinky with your card.  The Clips can be finnicky about cards.  Again, save anything you want to keep first.

 

https://members.sdcard.org/downloads/formatter_4/

 

I'm just guessing as to possibilities--sorry!