SanDisk® Clip Sport

[Mooseally372]

Have already tried to activate through Audible without success.

Purchased this as l was told this was compatible.

Can you help?

[Tapeworm]

Have you consulted the Audible help center and/or download & install the AudibleManger onto your computer?

[Mooseally372]

Yes, l spoke with Audible this morning they can’t help so they suggested l get in touch with you guys Sandisk!

[getinwearufitin]

It will not read SD card it says updating media information and freeze the screen will stay locked on that. I have attached several pictures of the screen displays and zoom pictures of the device, as requested. Is there a format that I can download to a SD card or otherwise to reprogram the device? I've already done several factory reset.

[Tapeworm]

---

@getinwearufitin wrote:

It will not read SD card it says updating media information and freeze the screen will stay locked on that. I have attached several pictures of the screen displays and zoom pictures of the device, as requested. Is there a format that I can download to a SD card or otherwise to reprogram the device? I've already done several factory reset.

---

Factory reset will do nothing. All it does is reset the personal settings you have set on the player.

Have you tried formatting the player itself?

[CoffeeZombie]

hey did you ever sort this out?