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Newbie
Posts: 12
Registered: ‎12-01-2008

Only plays card or internal memory songs, not both

My old Clip stopped recharging, so Best Buy gave me a store credit and I bought the Clip Sport, thinking it was equivalent.

 

I didn't realize it was a new model with glitchy firmware and no updates.  If I return it, I'll have to buy something else at Best Buy, and they don't seem to have any of the stable models.  This could be the end of my many, many years of Sansa loyalty.

 

Anyway, my music collection exceeds 32 GB and runs over the 6,000 songs supported by Sansa devices.  I have to reduce it below 6,000 and divide it across card and internal memory.  When I go to Music and push "Play All" or "Shuffle", it only plays the songs on the internal memory.  To play songs on the card, I have to go to "Card" at the top level.

 

This is totally unacceptable.  I can't tolerate having to make two separate collections and listen to them separately.  I'll wait a while, to see if they update the FW and fix this.  Otherwise, it's back to Best Buy and on to a new brand of music players.

 

On the Clip, when I went to Music and selected Play All, it played all my music.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Only plays card or internal memory songs, not both

"The Sport is a limited model."

SanDisk Fanatic
Posts: 258
Registered: ‎05-02-2010

Re: Only plays card or internal memory songs, not both

[ Edited ]

@Miikerman wrote:

"The Sport is a limited model."


Limited in what way? The number of production units or the features (namely the split database)? – The latter is a dealbreaker for me if it turns out to be definitive and persistent.

SanDisk Guru
Posts: 16,305
Registered: ‎04-17-2008

Re: Only plays card or internal memory songs, not both


@JaZZ wrote:

@Miikerman wrote:

"The Sport is a limited model."


Limited in what way? The number of production units or the features (namely the split database)? – The latter is a dealbreaker for me if it turns out to be definitive and persistent.


 

Features. It has fewer bells & whistles by design. If you need (or want) the features of the previous models (Plus and/or Zip) I suggest you return the Sport model and get one of those instead. SanDisk isn't (or can't) going to change it.

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Only plays card or internal memory songs, not both

SanDisk indeed is working to fix certain issues, and will.  But the Sport will remain limited in comparison to its predecessors, apart from its magnificent battery.

Highlighted
SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Only plays card or internal memory songs, not both


@Miikerman wrote:

SanDisk indeed is working to fix certain issues, and will.  But the Sport will remain limited in comparison to its predecessors, apart from its magnificent battery.


JK98's dream has come true! Smiley LOL

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Only plays card or internal memory songs, not both

Yeah--be careful what u wish for.  Smiley Wink

SanDisk Guru
Posts: 16,305
Registered: ‎04-17-2008

Re: Only plays card or internal memory songs, not both

[ Edited ]

@Miikerman wrote:

SanDisk indeed is working to fix certain issues, and will. 



I didn't mean to suggest they (Sandisk) weren't going to fix bugs or issues, only that they weren't going to add features that used to be on their previous models. As stated, the Sport is not their flagship model, and not eveything that comes out has more bells and/or whistles (or even the same) as what "used to be".

 

For those that say, "But the Clip + did this" or "The Zip model was better at that" . . . this is an entirely different mp3 player designed and built for a certain niche market with limited capabilites (when compared to previous models. You have 2 choices...

 

Love it or leave it.

 

 

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Only plays card or internal memory songs, not both

I guess that part of the issue has been, when a new product in a line comes out, one tends to think that it will be at least as good as its predecessors, if not a solid improvement.

SanDisk Fanatic
Posts: 258
Registered: ‎05-02-2010

Re: Only plays card or internal memory songs, not both


@Miikerman wrote:

I guess that part of the issue has been, when a new product in a line comes out, one tends to think that it will be at least as good as its predecessors, if not a solid improvement.


...which usually is the intention behind the development of a new model. I don't consider the Sport a niche product per se – with the (now missing or messed up) firmware features of the Clip or Zip it would be a full-fledged all-purpose player like the latter two, which on their part would benefit from the larger battery, too. And the split database – e.g. – doesn't make more sense for sportive use than for everyday use.