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Newbie
Posts: 1
Registered: ‎08-27-2019

No connection with computer

Since two months I cannot connect the Sandisk clip sport with computer. I went to the seller Kjell & company here in Stockholm. He did something behind the desk and then said, that the mp2-player funtioned. But it did not function, when I came home. I discoved later, that "Musik" did not exist any longer.

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SanDisk Guru
Posts: 16,284
Registered: ‎04-17-2008

Re: No connection with computer

A couple things to try or confirm:

 

1. Try different USB ports or different computer.

2. Make sure you are using the cable supplied with the player; others may charge, but do not have the data wires/connections inside.