New clipsport, unable to open upgrade.hex file

Manual Firmware Update (Download and Instructions)
Manual Firmware Update (All Regions) -

http://downloads.sandisk.com/firmware/clipsport/127/upgrade.hex

All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.

• Remove any external card from the Clip Sport before performing firmware update
• Ensure your battery is > 50% full.
• Plug in your SanDisk Clip Sport to your computer.
• Download and save the upgrade.hex file linked above to folder on your computer.
• Drag the file to the root directory of your SanDisk Clip Sport
• Disconnect the SanDisk Clip Sport and let the firmware update begin.
• Once it finally finishes doing its update, it will turn itself off.
• Turn the Clip Sport on, Select your language and region preference
• Once its back to the main menu, head to “Settings” >“System Settings”> “Info”, and verify the “Version” is now 1.27".