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Newbie
Posts: 2
Registered: ‎08-08-2018

Issues viewing/playing music

I have a green ClipSport MP3 player, and all my Windows Media Audio music files appear using my computer and my vehicle's music player. However, some have disappeared from my player while I use it with earbuds/headphones, even though they show up elsewhere.

 

In addition, I can no longer hear any music when I'm using my earbuds/headphones. The song names appear onscreen and the time counter runs, but I hear nothing.

 

Thanks in advance for any assistance with these issues, which I am eager to resolve.

SanDisk Professor
Posts: 496
Registered: ‎09-12-2015

Re: Issues viewing/playing music

Take a look at this message stream about problems with protected / lossless wma files in this Forum.

    http://forums.sandisk.com/t5/Sansa-Clip-Sansa-Clip/Sansa-Clip-MP3-Player-does-NOT-play-wma-formatted...

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Newbie
Posts: 2
Registered: ‎08-08-2018

Re: Issues viewing/playing music

Thanks for the link to this new (to me) troubleshooting thread. I'll see if the ideas there help, and post again soon with an update.