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D_Z
Newbie
Posts: 3
Registered: ‎04-19-2014

Is the track sorting problem ever going to be fixed?

Or should I return this thing?

I know this has been covered many times, but I haven't found an answer to this question.

I'm more than familiar w/ tagging and have been using mp3tag for years. 

Also been using SanDisk clips for years because they're cheap and great for running/working out. (I go through ~1/year)

Never had this problem w/ any other SanDisk product.  

My tagged files work across all my Android, Windows, and iDevices.  

Frustrated that SanDisk could mess up this poorly or overlook something so obvious.  

I know there are a few work arounds, but that would require re-tagging everything just for one device... and that's unacceptable.

I'm giving this a few more days until it goes back.  

 

Anyone else in the same boat?

Highlighted
SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Is the track sorting problem ever going to be fixed?


@D_Z wrote:

Or should I return this thing?

I know this has been covered many times, but I haven't found an answer to this question.

I'm more than familiar w/ tagging and have been using mp3tag for years. 

Also been using SanDisk clips for years because they're cheap and great for running/working out. (I go through ~1/year)

Never had this problem w/ any other SanDisk product.  

My tagged files work across all my Android, Windows, and iDevices.  

Frustrated that SanDisk could mess up this poorly or overlook something so obvious.  

I know there are a few work arounds, but that would require re-tagging everything just for one device... and that's unacceptable.

I'm giving this a few more days until it goes back.  

 

Anyone else in the same boat?


They are working on it. Not sure how long it will take though....so I am using mine just as a shuffle player until such time as it is fixed.

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

D_Z
Newbie
Posts: 3
Registered: ‎04-19-2014

Re: Is the track sorting problem ever going to be fixed?

Thanks for the reply.

I might just return it and get a regular clip or clip+.

I only got the sport because I thought it might hold up to sweat a little better.  

Seems the only difference is the stopwatch/timer though.  

SanDisk Guru
Posts: 16,301
Registered: ‎04-17-2008

Re: Is the track sorting problem ever going to be fixed?

[ Edited ]

@D_Z wrote:

 

I might just return it and get a regular clip or clip+.

I only got the sport because I thought it might hold up to sweat a little better.  

Seems the only difference is the stopwatch/timer though.  



You might try a silicone case to guard against sweat from migrating into the player's case, and the Zip model also has a stopwatch/timer on it I believe. Smiley Wink