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SanDisk Guru
Posts: 16,321
Registered: ‎04-17-2008

Re: Future firmware suggestions

FLAC is a supported file type of this product according to the sticky post at the top of the board. If your FLAC's won't play it's likely the issue Marvin suggested.

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Newbie
Posts: 8
Registered: ‎02-26-2014

Re: Future firmware suggestions

Question: How often does SanDisk issue firmware updates?  I know these players have only been out for a few weeks, but the track order thing is very frustrating, evidently to quite a few people.  Is it likely we'll see an update in the next few weeks or is it more likely a six month effort?

 

The work around is to edit the MP3 tag called TITLE.  Not the name of the file, the TITLE that's only found in the mp3 tags.  You can change it in Windows by right-clicking one of the files, then clicking Properties ~ Details and typing in a new title in the Title field.  Do that on a few files and see if it doesn't help.  You'll want to use something like MP3TAG for more than a few files.

 

If you have three files with their Title tags set to Intro, Prologue and Chapter 1, they will play in order of Chapter 1, Intro, then Prologue.  It doesn't matter what the file names are.  They could be 1.mp3, 2.mp3 and 3.mp3.  They'll still play by what's in the Title tag field.  Set the Title tag to 001 Title, 002 Prologue and 003 Chapter 1 and they will play in correct order.

 

My book is in 1,400 small mp3 files and the file name includes a sequential number because my car MP3 player plays files in file name order.  I misunderstood the Clip Sport problem and thought people were saying it played in file name order which was fine with me.  I now need to edit the tags on 1,400 files to get this player to play them in the right order.  Even playing them in Track number order would make more sense.  It wouldn't fix the problem if you have more than one album in a folder, but it would be a reasonable thing to do.  Had I understood the problem correctly, I'd have looked for something else.  Please tell me there's a permanent fix on the horizon.

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Newbie
Posts: 8
Registered: ‎02-26-2014

Re: Future firmware suggestions

Here's another "enhancement":  Evidently, only files in the Audible, Audiobooks or Padcasts folders are treated as audiobooks.  In Settings, you can change the speed of audiobook playback, but that doesn't effect mp3 files in the root of the SD card.  Why not treat all mp3 files the same and permit slow, normal or fast playback regardless of which folder (including root or Music) they're in?

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SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Future firmware suggestions

I can't wait until my Clip Sport arrives so that I can see for myself what's up with the tagging issue.  I can't help but wonder if what we've referred to elsewhere as "Sansa-friendly" tagging practices are all that is required. All my files have played on every device and OS I have tried, since I adopted those methods.

 

Tapeworm will know what I mean when I say "Sansa-friendly".....I just don't want to recommend it to everyone until I try it for myself.

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520

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Newbie
Posts: 8
Registered: ‎02-26-2014

Re: Future firmware suggestions

An m3u playlist also solves the problem without editing the tags.

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Newbie
Posts: 9
Registered: ‎03-14-2014

Re: Future firmware suggestions

the track order thing is very frustrating, evidently to quite a few people.

playing them in Track number order would make more sense.

 

I fully agree. I am terribly disapointed with this player right now Smiley Frustrated

 

Ciao,

LoneCat

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Newbie
Posts: 4
Registered: ‎04-05-2014

Re: Future firmware suggestions

I am an owner of each version of the Sandisk Clip. Along with just about everybody else, I find the Sport to be a huge step backward, and it's very disappointing and frustrating. My main concerns are:

 

1) the screwed up order of the songs.

 

2) the sport apparently does not support gapless MP3 playback.

 

3) Playlists being limited to a single directory

 

4) No consolidation of music between internal and external memory

 

I consider all these issues to be completely unacceptable. The Clip + and CLip Zip  do not have any of these issues. The good news for Sandisk is that with this awful new product, they will surely sell their remaining stock of Clip Zips quickly. Best Buy.com has them on clearance for $29.99, and amazon has the same price.

 

http://www.bestbuy.com/site/sansa-clip-zip-4gb-mp3-player/3029051.p;jsessionid=72F5DB50A1DED08564685... zip&cp=1&lp=1

 

http://www.amazon.com/SanDisk-Sansa-Clip-Player-Black/dp/B005FVNGRS

 

 

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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Future firmware suggestions

I agree with much of what you say, but think that part of the "confusion" is that many of us users assume that a new player in a line will be an advance over predecessors, while the Sport seemingly was not intended as such--rather, as a gym/sports-marketed branch with some enhancements for that purpose.

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Newbie
Posts: 1
Registered: ‎04-08-2014

Re: Future firmware suggestions

I've just purchased the Clip Sport (Firmware 1.09) as a gift. It's nice, and I like the reasonable screen and controls. I'd like to note the following issues:

 

1. Issue: Album tracks play only in title alphabetical order.

    Suggested fix: Allow play according to track number order.

    Workaround: Rename titles (using MP3Tag) to include track number: "01-name", "02-another name", etc.

 

 

2. Issue: Hebrew album names are truncated to 12 characters. Emglih album names are not truncated, don't know about other languages.

    Effect: If an artist has albums named "Greatest hits 1" and "Greatest hits 2", both are lumped together as one big "Greatest hit" (12 characters), and play according to title (see bug 1).

    Suggested fix: Don't truncate album names.

    Workaround: Rename albums. for example, "1 Greatest Hits" and "2 Greatest Hits".

 

3. Issue: If player is set to a non-Hebrew language, Hebrew names appear reversed.

    Scenario1: People who have Hebrew music but prefer English UI, since the Hebrew translation is not that great (me).

    Scenario2: People who have Hebrew music but are native Russian speakers (the intended giftees).

    Suggested fix: Decide on reading order according to name's first directional character, not according to UI language.

 

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SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Future firmware suggestions

Firmware upgrade being worked on, to handle 1 and possibly 2 (2 has been an issue in Clip firmware in the past--seems to be a Clip firmware idiosyncracy),don't know about 3.