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Newbie
Posts: 2
Registered: ‎02-19-2014

Re: Future firmware suggestions

I'd like to add my request to fix the file labeling system.  As far as I can see it's impossible to listen to a non-audible audio book.  When I load it up, it ignores the numbers before the text of the file name such as, 1-01, 1-02 which indicate the order of the old cd files, and just goes with names after the numbers, such as, "a chance or rain, by the old oak tree" and then alphabetizes those tracks.  Even by renaming the tracks to just numbers the Clip Sport somehow finds the old file names and uses those.  So unless you have a book where all of the tracks are naturally alphabetized, you are out of luck, guess I will have to stick to podcast for now.

SanDisk Guru
Posts: 16,310
Registered: ‎04-17-2008

Re: Future firmware suggestions

You have to edit the ID3 tags on the files. Changing the file's names will do nothing.

 

MP3Tag

Newbie
Posts: 2
Registered: ‎02-19-2014

Re: Future firmware suggestions

Wow Thanks!, I got a Mp3 Tag editor for Mac and after a few tries I was able to use the pure number file names that I had made earlier as the new mp3 tags and it works like that, but still I would think that this is a bit above and beyond your average consumer

SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Future firmware suggestions

Actually, it's pretty standard for audio players nowadays--ID3 tags control.

Newbie
Posts: 3
Registered: ‎02-21-2014

Re: Future firmware suggestions

I have the same problem with audiobook chapters - will not show chapters according to numbers in front of the title. Please do not tell me that I need to use special program to edit all tag numbers instead of just sorting chapters as they are - by numbers in the front of the title. This is the way audiobook chapters are showing on my computer and that is the way they should show on MP3 player. I bought dedicated MP3 player to keep everything simple - read books and play music. If you want to keep sorting by tags name, please add as an option sorting by number/alphabetical order.

 

Newbie
Posts: 3
Registered: ‎02-21-2014

Re: Future firmware suggestions

To follow my previous entry, I downloaded recommended software on this chat for tag editing (MP3TAG) and checked tags for my audiobook,and first is the track number. On MP3TAG screen I selected option to sort by tag numbers and lo and behold all chapters were in correct sequence. I transferred that file to my Clip Sport and the same problem exists - chapters are some in order and some randomly dispersed. Any suggestions what to do?

Newbie
Posts: 9
Registered: ‎02-11-2014

Re: Future firmware suggestions

Wha I had to do using mp3tag(awesome program been using it for years), is changed the actual title of the track, I added a number before each title. I can't write much were I am but with mp3tag there's an auto-labeling function and ends up like this:

 

01-name

02-name

03-name

ect...

 

Thanks to mp3tag the sport stayed with me, thou I am waiting for a firmware update to fix this labeling issue as I do no plan to do this with every album...

Newbie
Posts: 3
Registered: ‎02-21-2014

Re: Future firmware suggestions

Thank you very much for that suggestion Apho0tik. I tried renaming the title by adding numbers in front of it as you suggested but correct sorting still did not work for me. I tried many different ways to change arrangements in tag, file name, track number but in no way I can get the right order of tracks. The sorting algorithm is a true mystery for me. Since I'm using player for audiobooks, such a problem makes player useless. I'm really disappointed in SanDisk because it is such a basic problem which should be noticed immediately if somebody actually bothered to load the book and check it. I hope as you said that there will be firmware upgrade soon fixing that problem.

There is another problem not related to sorting. If I try to delete audiobook from menu on Clip Sport, it will not do it. Only using computer I can erase file from Clip Sport.

Highlighted
Newbie
Posts: 4
Registered: ‎02-21-2014

Re: Future firmware suggestions

Yesterday I tried to play FLAC files and I was supprised, player cant play it Smiley Happy

 

Please add support of FLAC in next firmware.

 

 

SanDisk Guru
Posts: 4,898
Registered: ‎11-17-2008

Re: Future firmware suggestions


@serge732 wrote:

Yesterday I tried to play FLAC files and I was supprised, player cant play it Smiley Happy

 

Please add support of FLAC in next firmware.

 

 


Are the FLAC files you tried 16-bit, 44.1kHz? Anything higher than that will not play on a Sansa player.

iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520