Hi
Got this today after contacting Audible last week
Hello Valued Audible Customer,
Thank you for contacting Audible!
You recently contacted Audible regarding your SanDisk Clip Sport not being recognized by AudibleManager. We are sorry for any inconvenience this has caused you. SanDisk has released a firmware version that fixes this issue. You will need to contact SanDisk directly in order to update your Clip Sport.
The following link will allow you to email or chat with SanDisk’s customer care agents to walk you through upgrading the firmware on your device.
Alternatively, you can contact SanDisk Customer Care directly here: https://www.sandisk.com/about/contact/customer-care.
Thank you again for contacting Audible. If you would like additional assistance, please do not hesitate to contact us. We are here to help 24 hours a day, 7 days a week.
Sincerely,
The Audible Technical Support Team
