When I Power In My Clip Sport It displayes ’ Refreshing Your Media’ - The Progress bar gets about the third the way across and goes no further… I have waited 24 hours - and the Progress bar has not changed.
I have done the ‘Soft Reset’ (Hold for 20secs etc) this successfuilly restarts the player and is goes back into the ‘Refreshing Your Media’ process all over again - and again stops in the same place…
I’m guessing there is a file issue - but as I am unable to get the player to connect to the PC’s USB (Because it is stuck in Refreshing Your Media’ … ) I cannot run checkdisk etc…
I’d appreciate any help getting this what has been a wonderful device running again…
Maybe try starting your player after ejecting your micro SD card. If this works, should be recognized by your PC using a micro USB cable that supports data transfer.
I found several messages in this Forum with successful repairs of stuck SanDisk players. You need to be able to paste the latest firmware file (upgrade.hex) into the root directory of your Clip Sport. This will require your computer to “see” the Clip Sport via USB connection. Make sure you are using a micro USB cable that is capable of data transfer (not a simple charging cable).
I fought this issue all day and finally hit on a solution. I had tried to drag the artist folders from my PC to my player. I began to wonder if the player won’t receive folders but will only receive song files. So I deleted all the artist folders from the player and began dragging individual songs onto it (You can select all the songs on an album and drag them together. You just can’t drag the album folder). After dragging dozens of songs onto the player, I disconnected it from the PC and got the Refreshing message, but it only lasted a few seconds and then brought up the player’s menu screen. I then listened to a couple of songs, and so far so good. I hope this helps somebody.