Clip Sport Songs Order & Album Mix-ups

@cranky wrote:
 

SanDisk, you goofed.

Won’t be the 1st time . . . probably won’t be the last either. :stuck_out_tongue:

Yes, finally! some good news!

Ok, all of the tracks I want to listen to start with the 2 digit track number, then the name and track again. I put them into a separate folder so I can find them all and they still do not play in numerical order. I like my audio dramas to play out in proper order so they make sense. So far the work arounds are a lot of work that should just be done in the player itself.

Ok, I’m not sure what else I can do, It’s not even using Alphabetical order. I renamed all of my tracks A 01 Album, Track #, and it’s just listing them in whatever order it wants. This is not acceptable and this issue is not solved at all until they update the firmware. They’ve been working on it since the start of this thread in February and it’s now May. I need this fixed or I’m stuck with a useless player.

Soon, presumably.

In the upcoming firmware update, will you be able to arrange the order or songs by FILE NAME? See @ LoneCat’s earlier reply in this thread “Green Day - American ■■■■■ - 04 - Boulevard of Broken Dreams.mp3” etc…  I (and most people that I know) arrange music by FILE NAME and not by tags or whatever that’s about.

I tried playing around with playlists in windows media player but nothing seems to be arranging the songs by FILE NAME when I try playing it in the clip sport.

I hope the lock feature will be in the firmware update, as well as to be able to sort by file name! Any word?


I have been using this FREE program for awhile to edit my mp3 tags, and did a quick search and found you can use it to quickly solve the track ordering problem. It is called Mp3tag.

All you have to do is open the directory with all of your albums you want fixed in it, and then select all the files, then click Convert, then Tag-Tag. Then on the format string put:     $num(%track%,2) %title%

Then hit OK and you are good to go :-)

This is not a final solution for the most people but a temporary work around. What if you want to change to another mp3 player or you already have a second one or a mobile phone and you regularly transfer your mp3s from the Clip Sport to that and reverse. It’s all heck of a workload just because of this stupid bug, Sansa doesn’t care.

@andy2014 wrote:

This is not a final solution for the most people but a temporary work around. What if you want to change to another mp3 player or you already have a second one or a mobile phone and you regularly transfer your mp3s from the Clip Sport to that and reverse. It’s all heck of a workload just because of this stupid bug, Sansa doesn’t care.

It’s working on the firmware update . . . .

I confirm that running the firmware update 1.17 resolves the issue. It was easy to follow the Manual Update instructions on my gentoo linux system running kernel 3.12.5. Thank you very much for the fix; I was just starting to look for the receipt when I found this.

Hm, so far in testing .mp3 and .m4a files this issue is fixed as I said before in the new firmware. However, .flac file metadata and filenames are still ignored, and the album view sorts alphabetically.  The .flac files I’m tesitng with do contain track number metadata and the filenames start with the track number.

ARTIST=Josh Abrams

ALBUM=Natural Information      
YEAR=2010
TRACK=1.
TITLE=Mysterious Delirious Fluke of the Beyond

In the album view on the Clip Sport, that track would play last because of its position from the title places it thus.

I recommend SanDisk QA test with ogg vorbis and all other supported file formats to ensure track number information is processed correctly.

Please let us know if this can be corrected in firmware 1.18, and an estimate of when that’ll be available. :smiley:

Hi.

I am new Clip Sport user.

It seems that 1.17 firmware works with flac files encoded with new versions of libFlac.

Today I’ve noticed that some of my flac files are ok(correct order in folder view and visible artist and album tags) and some are not.

I checked what’s different with them and it seems that my old files encoded with 1.1 flac encoder are not working.

Files encoded with 1.3 DO work.

Reencoding with foobar2000 with newest flac encoder fixed older files.

I’ve tried firmware 1.17 an 1.18 an 80 percent of my albums songs are still in alphabetical

and not in the order they are meant to be in. This isn’t a ploblem with my older sansa clips,

maybe they should look at the firmware on these devices and fix this ploblem. I stil

have two weeks to return my sandisk sport clip for a full refund so please fix this.

I haven’t purchased this yet but I have a question.  I do not browse by any ID3 tags, It has never quite worked right for me on any MP3 player.  So is everything sorted correctly when browsing by folders?  I mean like " 01 - track1 , 02 - track 2" and so on?  How about on the previous and the updated firmware?

It should be. I mean, I think that it’s the current set up. 

Long term satisfied SanDisk and Sansa customer … Just bought Clip Sport 8GB device, and have updated to v1.18 (latest). This will still NOT show tracks in other than alphabetical, even with .m3u play-list file. I am using Vorbis (.ogg) files on Ubuntu Linux, ripped from my own CD collection. The files all work fine on Linux, Android, and Sansa Clip Zip. When will this be fixed?

I just emailed SanDisk Support about this as well  . . . if they come back with anything useful (within 2 days) I will post it here.  I just exchanged my defective Clip Zip for the Sport a month or so ago and have been very frustrated with this issue.  I listen to audiobooks.  

First transferred books to an external card, had this problem.  Then I installed Firmware update 1.18 and did not have the problem any more.

Today, transferred a book to internal memory for the very first time and had the problem again. The strange thing is, if I view the contents of the internal memory from my computer, the parts are in order.  Viewing them on the Sport under the ‘Books’ feature, they are all screwed up.  This book has 39 parts, so I am not keen on hunting for each part.

Then, based on what I just read here, I looked at the book under the ‘Folders’ feature, and the parts are in order.  Thank God.

But what the heck?  Screwy as can be.

1 Like

@pattiq22 wrote:

The strange thing is, if I view the contents of the internal memory from my computer, the parts are in order.  Viewing them on the Sport under the ‘Books’ feature, they are all screwed up.  This book has 39 parts, so I am not keen on hunting for each part.

 

Then, based on what I just read here, I looked at the book under the ‘Folders’ feature, and the parts are in order.  Thank God.

 

But what the heck?  Screwy as can be.

This is because your computer sees the “file” structure; you Clip Sport does not. It reads (and sorts) by the information in the ID3 tags. If you look under Folders, it’s more like looking at the contecnts on your computer, by file names.

You need to edit your tags.

Not screwy at all. That’s the way they work. :wink:

@tapeworm wrote:

Not screwy at all. That’s the way they work. :wink:i


And, in fact, that’s the way the majority of modern players work–folder view is in the minority.

I’m a new owner of a Clip Sport player.  I used EasyTag to set the ID3 tags for the files in a folder.  I force-wrote changes to ensure that the tags were rewritten.  I deleted the MUSIC.LIB file, hoping that it would be regenerated using the tags.  Even with that, the files in the album view are in alphabetical order by the song name, ignoring the number that preceeds the song name on the file, and apparently, the number in the ID3 tag.  This songs in this folder are ogg files, BTW.

In the folder view, as well, the order is unexpected.  In the folder I mentioned above, the order is 16*, 02*. 04*. 03*, 05*, 06* (the * indicates the rest of the file name).

In my experience, I am unable to influence the order of the files.  I bought the device knowing some people had trouble with song order, but had read (I thought) that the folder view was conventional and I could live with that.

Hoping I could write a program to “touch” the files in the correct order, I looked at file modified, accessed, and changed dates, but none of them predict the file order.

1 Like