SanDisk Professor
Posts: 555
Registered: ‎09-12-2015

Re: Audiobooks do not show up properly

Please take a look at the discussion at this weblink.

I think the file sorting "problem" is not limited to SanDisk programmers.


And, if anyone is interested in the cited software "FatSorter 1.0.4", this PC freeware program is still available at this link:

Posts: 2
Registered: ‎03-24-2019

Re: Audiobooks do not show up properly

I'm not sure if this is the right forum.  I'm dealing with a Clip Sport Plus (I think) that I helped buy for a blind friend, and I'm setting it up for him.  Lots of trouble with many books not showing up in "Books/Audiobooks" from main menu (although we can get to them through "Files")  All of the books I installed are in folders in the Audiobooks folder. 

The files don't show in the order, as they do on my wife's Clip (which model, I'm not sure).

If found this Quick Tip in the pdf manual:


"Quick Tips: to ensure files sort correctly, file should not exceed 16 characters long or use ID3 tags.  Also, to make sure you book shows under Audiobooks, place your book under the Audiobook folder."


This English is a little ambiguous: is it: "files should not {exceed 16 characters long or use ID3 tags}.", implying that we should not have ID3 tags, or is it "fles should not {exceed 16 characters long}, or use ID3 tags.", in which long filenames would be OK with ID3 tags?


I initially had rather longer filenames, but with ID3 tags correctly set by "MP3BookHelper" (, but the files did not display in correct order. 


I'm willing to write a program to shorten file names, and share it with everyone onthe forum, but before I commit to doing that, I'd like to know if retaining the ID3 tags is a problem.  If I have to add removing ID3 tags to my program, that will take a little longer.  I don't want to write it without removing the tags, and then have to go back in and add code to remove tags. 


I teach Java programming, so writing the program isn't too big a deal. I can make it do all the folders in the AudioBook folder in a single click.   That still won't address the question of why the books don't appear in the main Book menu, but maybe someone has a fix for that.