11-19-2018 04:38 PM
I had the same problem but when I first got my earbuds they worked until I moved then I just couldn't get them to pair agan, until I seen that being around wifi could actually mess with it. I didn't believe that until I tuned my wifi off and then tried pairyng them... I was shocked when it paired for the first time in a long time. I hope this might help you or anyone else.
01-14-2019 02:16 AM
I also have the same problem. I connect but in a few minutes it disconnects and stops being heard. I have replaced it but it keeps happening. What I can do? You force me to return them for good
01-27-2019 08:47 AM
I also have this same mp3 player and trouble with pairing my Trend Logic wireless earbuds. I have updated my firmware, however, have not turned off my wifi. If I do reset my mp3 player back to factory settings as you've suggested will it wipe out all of my saved music and audiobooks? I am not techy and am scared to do this. My mp3 player does pair to a wireless speaker I have and my earbuds pair to other things just not my mp3 player. Hmmm.
01-29-2019 10:28 AM - edited 01-29-2019 10:30 AM
Resetting your factory settings will not erase your music & audio books. It will only reset the personal preferences you have changed (screen time, brightness, etc.). "Formatting" is what will erase all user-added content.
It has been long known that the Clip Sport+ has problems with certain bluetooth phones/speakers. There are some it just will not connect to. If yours connect with a wireless speaker but not your earbuds, these may be ones that it has a problem with. The only solution is to A.) make sure you have the latest firmware, or B.) try different ones.