09-17-2018 09:44 AM
I would corroborate that. Not technically, but what works. I had lost my original San Disk cable, so tried others, but they didn't work, so I assumed it was the player. I did finally find one that was seen by my PC. Note that other cables that are not seen by the PC still will charge the Clip Sport Plus Player.
05-06-2019 05:47 PM
I had the same problem when I updated to Windows 10, but solved the problem by using the USB cable that came with the player. I know- sounds unlikely, but when I went back to the other similar cable, it didn't "see" it. All better!
05-11-2019 12:00 PM
I only bought the player about two months ago. It has always connected to my iMAC. Just yesterday it stopped being recognized. I use the original cable. Now what?
05-11-2019 06:32 PM
Maybe try re-starting your iMac and then try reconnecting to your CS+.
Also, remember to empty the “Trash” after each file management session.
And, use the Eject command to safely complete all file transfers before disconnecting the USB cable.
03-17-2020 11:54 AM
Thanks - it worked as it should using the original cable. Like others noted, many cables would charge the unit, but it would not be recognized by my Windows 10 computer.
With the shelter in place requirement, I have time at home to track down and resolve these pesky problems. You eliminated a big frustration that was high on the list. Now on to the fun of doing my taxes.