Do the airpods show up in the bluetooth connections, but simply refuse to connect? I think I have the same problem with Plantronics Backbeat Fit 3200’s - they work perfect with iPhone Bluetooth, and although can pair with two devices, they appear listed on my Sandisk Clip Sports Plus, however the selection isn’t acknowledged and won’t tick.
The Sandisk Clip does pair as per normal with my Boom 2 UE just fine, so all the devices work - but my Backbeat 3200’s refuse to pair with Sandisk Clip.
Hoping we have a 2020 firmware update to address this. Plllleeeeeeease Sandisk?
EDIT:
OMG, after 50 failed paired attempts, going for a walk and getting away from electronic interference, turning off all bluetooth devices, getting away from wifi, turning on one bud, turning off the other bud, and a Sandisk Factory reset, SOMEHOW after half an hour I have amazing sounding bluetooth music in my new Backbeat Fit 3200’s earbuds.
I’m too scared to turn anything off, LOL… Time to go for a run. 
So yeah, Sandisk, about that firmware update - at least we know the hardware works, so please please please make connecting less of a hassel with a patch!
