Probably is a dud as you say. However I’ve already wasted enough money on this thing without the expense and hassle of having to post it to god knows where. I’d also be really annoyed if I did that, got another back and it turns out its just that this model ■■■■■ and they all do it. I really wish there was a reasonable alternative that supported Audible. Since my original Clip+ the Sandisk players seem to have gone steadily downhill. I really miss the clip+.