Dear Sandisk
I have recently purchased the the Sports Go play, curently on Version1.01.
I downlaoded the latest firmware (upgrade.hex) from:
I obeyed the instructions and got to the stage where the player, having been disconnected displayed the message on screen, something like Upgrading please do …
Within seconds this changed to File Open Error, then the screen went to the Settings option.
I checked the firmware version and it was still 1.03.
I have done the above twice now. I did download the firmware the second time as well. Battery was fully charged.
Could the file be corrupted or an I jumping too far ahead of the versions and should start with an earlier than 1.43 version.
Thans and wait to hear