12-05-2018 04:18 PM
My clip jam works ok....and when i connect it, it gets power....but I cannot get it to mount to add anything to it.
Anyone have ideas? I've tried different cords and reformatting it and nothing seems to work.
02-05-2019 05:39 PM
Hi there, I realize this is a late reply but just in case you check back or someone else has the same problem.
I've have this problem as well sometimes. The device connects and says "charging" but I cannot transfer. I've fixed it by cleaning the USB port on the device. Sometimes I use the corner of a tissue dipped in alcohol to clean around the contacts, sometimes Deoxit. I let the port dry for a few minutes, try connecting again and usually it works. I repeat the cleaning if it doesn't work on the first try.
Sometimes switching to a new USB cord works too.
Hope this helps.