08-13-2018 11:05 AM
Firmware is the software code that powers your Clip Jam. You can think of it as the operating system. SanDisk actively and periodically updates the capabilities, functionality, and reliability of the Firmware. For an optimal experience with your Clip Jam, SanDisk recommends that you update your Firmware with each new release. It’s fast, easy, and free!
Manual Firmware Update (Download and Instructions)
SanDisk Clip Jam Release notes
New changes since 1.13
1. Improved FW stability and error recovery
New changes since 1.12
1. Fixed aac total time display wrong issue
2. Fixed the long duration m4a file playback
New changes since 1.10
1. Fixed issue where the end of Audible Enhanced Format (.aax) files were cut off
New changes since 1.05
• Improved GUI translations
New changes since 1.03
03-28-2019 01:12 PM
i downloaded this and now my player won't turn on.
It was installed on the player and shut down but i have not been able to turn it on since.
The 20 seconds thing doesnt work, please help.
03-29-2019 05:09 AM
The computer recognises the sansa and im able to drag and drop stuff onto it.
It was working fine before I put the new firmware on it, I just wanted to improve the shuffle mode, which was always the exact same shufling order.
03-29-2019 10:14 AM
If the computer still recognizes it & reset doesn't help, make sure you are installing the correct firmware for your player. There are several models and firmware is different for each one.
Then I would try manually installing (updating) the firmware again.