SanDisk Clip Jam Firmware 1.10 Download and Installation Instructions

Firmware is the software code that powers your Clip Jam. You can think of it as the operating system.  SanDisk actively and periodically updates the capabilities, functionality, and reliability of the Firmware.  For an optimal experience with your Clip Jam, SanDisk recommends that you update your Firmware with each new release.  It’s fast, easy, and free!

SanDisk has released firmware version 1.10 for the SanDisk Clip Jam. Download links and the release notes are available below.

SanDisk Clip Jam Firmware 1.10 Download and Installation instructions

Manual Firmware Update (Download and Instructions)
Manual Firmware Update (All Regions) - Click here to download

All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.

• Remove any external card from the Clip Jam before performing firmware update
• Ensure your battery is > 50% full.
• Plug in your SanDisk Clip Jam to your computer.
• Download and save the upgrade.hex file linked above to a folder on your computer.
• Drag the file to the root directory of your SanDisk Clip Jam
• Disconnect the SanDisk Clip Jam and let the firmware update begin.
• Once it finishes doing its update, it will turn itself off.
• Turn the Clip Jam on, Select your language and region preference
• Once it is back to the main menu, head to “Settings” >“System Settings”> “Info”, and verify the “Version” is now 1.10".

SanDisk Clip Jam Release notes

This new firmware has various enhancements and bug fixes, including key fixes listed below. Upon completion of the firmware upgrade, the device will turn off; power on the device to complete the upgrade process.  If the device does not initiate or complete, press & hold the Power switch for 15 seconds to reset the device and then press and hold power button again for 1 second to restart

New changes since 1.05

Enhancements:

• Improved GUI translations

New changes since 1.03

Enhancements:

  1. Add track number sorting for ogg files.

Bugs Fixed:

  1. Fixed track number sorting issue for Audiobooks
  2. Add AFI.bin for ogg file FF/FB “File format not supported” issue.
    3. Add AFI.bin for ogg can’t playback (random issue).

What has been changed or enhanced in 1.10? I think the list you posted are for previous versions.

New changes since 1.05 Enhancements: • Improved GUI translations New changes since 1.03 Enhancements: 1. Add track number sorting for ogg files. Bugs Fixed: 1. Fixed track number sorting issue for Audiobooks 2. Add AFI.bin for ogg file FF/FB "File format not supported" issue. 3. Add AFI.bin for ogg can't playback (random issue).

The announced changes since the previous version (which was 1.05) are improved GUI translations. No enhancements otherwise.

Firm ware 1.12  will not update on Clip Jam MP3 player. Firmware player is still 1.10 after a “successful” download.

What am I doing wrong?

Where is the root directory?

Help please.

Diana

@diana121 wrote:

Firm ware 1.12  will not update on Clip Jam MP3 player. Firmware player is still 1.10 after a “successful” download.

 

What am I doing wrong?

 

Where is the root directory?

 

Help please.

 

Diana

Click on the link “root directory” in the post above.

Link is not working.

Diana

Found root directory. Dropped hex file into it and updated and installed. Version is still 1.10.

Any other ideas you can think of?

Thanks,

Diana

Possible typo for the download  in this update notice.

I changed 1.10 to 1.12. in the download link

         http://downloads.sandisk.com/firmware/clipjam/112/upgrade.hex

1 Like

Thanks for the info. Downloaded from your link and now have current firmware.

Thanks again for your help.

Diana