I read this forum because I was having the same problem, and wanted to let drlucky know that Format 4 IS the way to solve it. It also makes it so the chapters are better recognized, and instead of just a quick (and often short) fast forward or rewind, you can skip forward or back to the beginning of each chapter. Since I bought this player for my audible books (my old player died) it is great to have this function the way I’m used to!
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