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Posts: 5
Registered: ‎08-06-2015

Jam having issues staying connected PC. Shows up as portable device with two drives.

I bought my Jam a few months ago and already it is giving me issues. I'm thankful it did not outright die like past players but it frequently disconnects from my USB/PC. I thought maybe it was the USB cable so I changed that but still the issue remains. I changed the USB output and still it is happening. Sometimes it will connect and immediately disconnect. Other times it will connect but I it does not show as a USB device but rather as two portable device so I can't reset the USB drivers.


What could be wrong? Hoping to maybe get some help before trying to RMA it.