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Newbie
Posts: 2
Registered: ‎08-03-2016

Clip Jam Froze, after Reset all Files Corrupt

My Clip Jam froze and I reset it.  When it came on no music; artists, playslist, albums showed all empty.  When I connected to the computer the device name, files and folders all display weird characters like wing dings.

 

What should I do?

 

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SanDisk Professor
Posts: 599
Registered: ‎09-12-2015

Re: Clip Jam Froze, after Reset all Files Corrupt

Hmmm. Maybe copy the most recent firmware into the root directory. Then eject and hope for the best....

   http://forums.sandisk.com/t5/SanDisk-Clip-Jam/SanDisk-Clip-Jam-Firmware-1-05-Download-and-Installati...

 

Maybe need to re-set the world region and the language. Where in the world do they use WingDings to communicate (Redmond?)

Highlighted
SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Clip Jam Froze, after Reset all Files Corrupt

And/or perhaps reset again, or manually re-apply the latest firmware to do so?

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SanDisk Guru
Posts: 4,548
Registered: ‎07-18-2007

Re: Clip Jam Froze, after Reset all Files Corrupt

if the files are showing like that when connected to the computer the files seem to be corrupted. Reapplying the FW will most likely not solve the issue. you will probably have to delete the files and reload them. 

Highlighted
Newbie
Posts: 2
Registered: ‎08-03-2016

Re: Clip Jam Froze, after Reset all Files Corrupt

Performed multiple resets.

 

Downloaded newest firmware.

 

Performed multilple resets.

 

Tried to delete drive. Would not let me.  Created new folder(music) in all of the mess.  Copied all of my music, 2 hours to new folder labeled music.

 

Kinda of works now.  Screw you sandisk.  This is why you have such a small market share.

 

Buying an IPOD.  

 

Hate you Sandisk.  Seven months and your product fails.  Pay more and get a real product

Highlighted
SanDisk Guru
Posts: 8,152
Registered: ‎12-11-2007

Re: Clip Jam Froze, after Reset all Files Corrupt


@Corkjc wrote:

Performed multiple resets.

 

Downloaded newest firmware.

 

Performed multilple resets.

 

Tried to delete drive. Would not let me.  Created new folder(music) in all of the mess.  Copied all of my music, 2 hours to new folder labeled music.

 

Kinda of works now.  Screw you sandisk.  This is why you have such a small market share.

 

Buying an IPOD.  

 

Hate you Sandisk.  Seven months and your product fails.  Pay more and get a real product


Yeah, but how do you really feel?   Smiley Wink