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Mobile Mate 104 card reader and videos

I have a Mobile Mate SD 104 card reader and SD micro memory card. The idea was to transfer pictures and videos from my LG cell phone to pc with Vista system  The picture part works fine.  But I can't transfer video.  Whatever I try keep getting file not supported message.  Any help or suggestions appreciated.
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Re: Mobile Mate 104 card reader and videos

it sounds like your media player does not support the file type of your videos. look for a plugin for the media player you are using to support the video files from your phone. you could also look for a video converter as well.