07-31-2015 08:08 AM
Last month, I travelled to Japan with my friends and took a lot of pictures and videos.
Back to home, I found that my ultra 32gb sdhc cannot be read on my computer. And also cannot be read on my friend's laptop.
Since the card cannot be read at all, a data-recovery program does not help of course.
So I wrote to SanDisk Taiwan customer support for assistance, because I need my data.
I though they could tell me their official-recommend data-recovery company.
And one customer support, called Vivian, told me they don't know the data-recovery companies in Taiwan.
As the service was too lame, I marked a bad rate for it.
Then, her "supervisor" followed up my complaint.
Actually it is not her supervisor but Vivian herself.
The template shows this:
but she write the email body like this:
I have to say that the follow-up email should be very nice(I mean the email body), but it is not good if she cheats me like this:
Is there any one who knows SanDisk CEO's email address? I want to send my complaint to CEO directly.
08-03-2015 05:22 AM
i do no know the mail address of the CEO of Sandisk but you can send a letter directly to the HQ at the following address:
or you can give them a call directly under the following number
#Missing the keyboard? Press F1 for help#
08-04-2015 03:44 PM