Hi Amlbuton,
Dear member of SanDisk Community, welcome (3).
Please, do not grieve more.
Contact _ SanDisk Technical Support _ who will replace the device, _ if it’s authentic and is within warranty._
Link: http://www.sandisk.com/about-sandisk/contact-us/
Luck.
Regards, Alfred. Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â (Google translated)