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SanDisk Guru
Posts: 16,310
Registered: ‎04-17-2008

Re: My Ultra gb card is not recognized

More likely an older card reader that can't handle the newer SDXC format, so the computer cannot see the card.

Newbie
Posts: 2
Registered: ‎01-14-2014

Re: My Ultra 64gb card seems to have died.

I have the same problem with mine,  Is SANDISK going to do anythink about it, at least they should return the money or a new (different) card, oll the work, and memories are complete lost, and i dont see any response from SANDISK.....

SanDisk Guru
Posts: 16,310
Registered: ‎04-17-2008

Re: My Ultra 64gb card seems to have died.


@ponceleon wrote:

I have the same problem with mine,  Is SANDISK going to do anythink about it, at least they should return the money or a new (different) card, oll the work, and memories are complete lost, and i dont see any response from SANDISK.....



And since this is a user's forum and not an official Sandisk Tech Support forum, it's highly unlikely you will see any response here from them either.

 

Instead of whining and assuming it's all SanDisk's fault, why don't you explain exactly what your problem is, what you have been using the card in, etc. and maybe someone here can help you. Or if not, you can always call SanDisk Tech Support directly. That is after all, what they get paid for. There is always the possiblity also that the fault does not lie with the card itself too. If the card is deemed defective, they will replace it for free under warranty for you.

 Smiley Happy

 

Newbie
Posts: 2
Registered: ‎01-14-2014

Re: My Ultra 64gb card seems to have died.

Thanks for your comment, the issue I have its already explain, one day i put it out from my go pro hero and stop working, its only recogize 32 mb. the only place where i found people with de same issue was here, but there is no solution. I will try to contact sandisk directly, but what I really want is my card working.

Newbie
Posts: 2
Registered: ‎01-17-2014

Re: My Ultra 64gb card seems to have died.

The Sandisk Ultra card on my Note 2 allows for run/edit/delete files just fine, until I reset the phone. Then all the files will return exactly the same as they were.

Basically, my photos until 2-Nov-2013 are all there, and I can create new photos, but the moment I reset my phone (or take the card out), all photos after 2-Nov will be gone.

The worst part is I can't even format the card – even by Windows Disk Management. It goes up to 99% before it gives an error like "The format has not been completed".

Formatting by phone is the same. The phone will say "Total Space: 59.47GB", "Available: 59.47GB" after I manually delete all files using Astro File Manager, but the moment I try to format the card, it checks it and comes back with the same old files.

What the heck is going on? Any help would be appreciatedv

Newbie
Posts: 1
Registered: ‎01-25-2014

Re: My Ultra 64gb card seems to have died.

SAME PROBLEM!!!!!!!!!! (I bought from sandisk authorized retailer too) , I had my Ultra UHS-1 Class 10 64gb for 1~month then it started getting curruption, I was able to back up most files, but at 99% copyinh the card died.

 

Android 'fdisk' shows the data as 32MB, it is also locked I cannot create partitions or anything, windows and my sdcard reader can't even read it, the usb-reader shuts off instantly (no lights), my macbook shows it as 32MB just like android...

 

the card just stayed in my tablet so it was never abused and its only a month old, the quality controll on these cards is horrible, and they are expensive , MY no name brand cards last longer for example TopRAM and transcend no problems use the every day I expected higher of SanDisk...

 

Command (m for help): p

Disk /dev/block/mmcblk0: 32 MB, 32096256 bytes
4 heads, 16 sectors/track, 979 cylinders
Units = cylinders of 64 * 512 = 32768 bytes

              Device Boot      Start         End      Blocks  Id System

 

 

I just hope the RMA proccess is easy and has a quick turn around this error should not happen to so many people, sandisk should really do advanced replacements for this issue as I'm sure they know by now these cards are all effected by this issue.

Newbie
Posts: 1
Registered: ‎06-24-2014

Re: My Ultra 64gb card seems to have died.

I have had the same thing happen with my card on two different vacations.

SOLUTION: inset card into reader and into a Mac. Go to Disk Utility and verify disk. It will show errors on **bleep**. Fix those errors. The process should take 30 seconds in total. Unplug your card reader and plug it back in. Your card is now mounted and all the pics should be on there.
Newbie
Posts: 1
Registered: ‎06-25-2014

Re: My Ultra 64gb card seems to have died.

Has anyone sent their card for professional recovery?

My 64gb card got corrupted when I forgot to unmount from tablet and it says blank SD on the phone/tablet

I got around 8k photos and 100 videos in there. I tried several photo and data recovery softwares but many photos and videos seems to be missing still. Some are even incomplete (half photo and just gray on the other half).

 

I sent and enquiry to LC technology asking if it's possible to recover these damaged files, he never really gave me a definate answer. It's so expensive for recovery. I also tried their RescuePro Deluxe demo but at some point it says it reads 20,000+ errors (uh..wow?)

 

Yes I know I have a lot of photos, since taking photos is really convenient with phone camera. Most photos are pictures of my cat when she was young and tiny.. contains a lot of memory. I should've backup up from time to time but 64gb card won't load directly on computer since start. I could only load it via phone/tablet that is plugged into phone.

 

Argh, I really hate these cards. They get errors so easily...

Newbie
Posts: 2
Registered: ‎07-09-2014

Re: My Ultra 64gb card seems to have died.

Sandisk really? This many users talking about it and no official response from a representative from Sandisk? Where are you guys?  Your customers need your help here.  

 

My card is unable to be formatted / written to anymore. 

SanDisk Professor
Posts: 478
Registered: ‎11-27-2013

Re: My Ultra 64gb card seems to have died.

Return it, because it's defective, and suffer no more.

 

http://www.sandisk.com/about-sandisk/contact-us/

 

A.