My Ultra 64gb card seems to have died.

I have the exact same issues:

I was using my gopro hero 3 Black edition - got it for Christmas. Everything was fine once I had the right drivers on my PC (still using an XP). I used it last 3 weeks ago, then decided to use it yesterday for the first time. I charged the camera up - then turned it on, it gave me the NO SD error.
What I did: I took it out of the camera and put it into the card reader: it was like I had a blank card reader.

When I connect it via the camera, the computer says it needs to format it.

I tried formatting it via the camera, and after it formats it, it says SD error. BTW, lost a lot of good video too, that I viewed on my computer (so I knew there was stuff on it) but stupidly never transferred to my hard drive - thanks gopro or Sandisk: whomever is at fault here…

I tried formatting it via the camera, but on the computer (on both my XP and Windows 7 machine), and they both go through the formatting process only to say that it can’t format the card.

What is disturbing is that neither GoPro nor Sandisk are saying ANYTHING about this on their web sites: what is going on???

After a bit of back and forth with standard cut and paste responses I feel like i finally made someone at GoPro support understand that it wasn’t just a newbie firmware upgrade problem. There seemed to be a bit of  “oh, yes, there does actaully seem to be a few people with this problem” acknowledgment … so who knows. 

Still nothing from SanDisk.

I am also experiencing various problems with my 64GB micro SD. I purchased one back in December and immediately encountered read and write problems.

During my first attempt to use card I tried to transfer a bunch of files onto the card using a card reader but within the first few seconds the transfer was interrupted as the card disconnected itself from the computer. When i tried to connectthe card it found errors and asked me to do a disk check.  I then reallized I could only transfer one single file at at a time but even then the card was unstable and randomly disconnects. When i tried to remove the files that were corrupted due to the interruption i found that the delete option was no longer avaliable in the right click menu.

So I took the card back to the store and sent it for replacement and a month later when i received the replacement ard I put that in to the card reader and…yes folks that too was also defective. When i contacted customer support AGAIN, they assured me that the millions have been sold world wide and there has not been many issue with it. I guess I must just be unlucky. I’m still in the process of trying to resolve the return issues and recover additional costs of dealing with this defective cards.

I too am extremely disappointed with my 64gb sandisk memory card that i purchased to record our dream vacation to Hawaii.

recorded hours of snorkeling and adventures only to have the card fail,now all our memory’s are just that. spent a small fortune on my gopro hero black edition and accessories for what? i tested it all out before our vacation and was working fine and then when i counted on it the most it fails…just get message on camera no sd…hook up to computer and it says i need to format disk…looking up the issue on the internet and i find a lot of people are having the same problem…with no solution…What do we do now?..lose more money trying another card…CLASS ACTION SUIT…to force solution?..Can we send disk to sandisk to recover files?

this is the disk that gopro recommends,so i went with that assuming that they had verified that was good

I am so disappointed 

Same here.  I filmed a week at Disney of my family only to have the card get corrupted on my GoPro Hero3 Black edition.  I’m very sad.  

Has anyone had any luck getting content off this card after this has happened to them?  At this point, this is what I care most about.

Just got home from vacation in Brazil. Among other things I’ve recorded my first ever dive and, more importantly, my friends first ever dive - she was SO exited to see it and show her family…  Also hiking through the forest, waterfalls, beautiful beaches etc. After arriving home (to Denmark) I could no longer read/write to the card - appears as 32MB capacity only. Gave it to a company, and they’ve just confirmed the controller is defective.

I was told there’s a company in England that might be able to fix it for around 700£. Considering that now, didn’t get the name though.

“Professional Cards” - what a joke

I will be sending my card in to a data recovery firm sometime in the next week and will post the results once i get them

I now have a response from a data recovery firm and this what thay discovered

Our lab has completed the evaluation and the card was found to have severe firmware corruption. The memory chip in this card is a monolithic technology which makes recovery highly complex (may be even temporarily unrecoverable).

We will need to do whatever is required to try to get a read from the memory card.  If we regain access to the data, we will do a logical reassembly to try to put the files and directories back together to get them as close as possible to their original state.  At the end of the process, we will provide you with a file list to review so you can approve the completion of work.

The cost of the recovery will be $950 and the estimated time to complete your case is 9 business days. 

there is a company in Vancouver that charges $250 Canadian dollars if the problem is logical and if a physical problem $600-$1000, No data no cost

www.restoringdata.ca

Wow … so many ppl with this problem… and no real solution to recover data…

that’s sad…

@grossalaud wrote:

Wow … so many ppl with this problem… and no real solution to recover data

  

That’s why professional data recovery services exist in the 1st place. The same thing used to be true when computer hard drives had a high failure rate. The common advice was, “Back-up often, because it’s not a matter of IF your hard drive will fail, but WHEN.”

The same advice is still relevant.

@tapeworm wrote:


@grossalaud wrote:

Wow … so many ppl with this problem… and no real solution to recover data

  


That’s why professional data recovery services exist in the 1st place. The same thing used to be true when computer hard drives had a high failure rate. The common advice was, “Back-up often, because it’s not a matter of IF your hard drive will fail, but WHEN.”

 

The same advice is still relevant.

Ok i agree… but in this case we’ll have to change the advice a little bit…:

"Backup every time you save something  to your card "

It failed after only 4 days of use and that’s the problem… ppl use the card for a few hours an then it fails… we can’t back it up every time we use it! that’s nonsense…

I have the same issues.  I have a car camera and keep wondering why one day it says it’s recording, the next it’s not.  I put the 64G Micro SD into my mac and try to erase it.  It says it does, and I can try to trash files too, and I empty the trash.  Then I unmount it and remount it and the files are still there.  So yeah, controller is not working or memory is stuck or whatever.  Regardless, I’m sure a lot of people bought these like I did because they were on sale.  But they’re junk.  I’m switching Micro SD companies and never coming back.  When you don’t test your products, or sell junk that doesn’t work, you lose customers for life.  

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Second card has now died - Boo

Back it up how?

I was recording video with my camera when it failed, never had a chance to view video never mind backing up!

Bought tthe Sandisk Ultra 64 GB card for a trip I’m now on. in brand new Gopro Hero3 and after two days failed completely. GoPro can’t even read the disc when inserted (says NO SD). I will return card for replacement or refund when back from vacation). Am flabbergasted that so many problems with this product have already been filed. What is SanDisk’s response?

Unfortunately this product is “ultra” inferior.

gopro released a firmware update yesterday. Anyone experiencing these types of issues should probably update their gopro firmware. It may prevent some of these types of issues.

http://gopro.com/support/product-updates-support 

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Same situation happened to me!

I ordered another card today, but after finding this forum, thinking of cancelling order and purchasing a different brand.

Contacted SanDisk about returning my defective card, see what they will do for me.

The first time my card went defective I was able to reformat. Now my computers wont even recognise I have inserted it. when trying to reformat while it is inside camera both of my computers state Windows cannot format.

Thought about buying 32 GB cards, the forums tell me theese also have similar problems!

Same here with my Tablet (Asus TF300)

My 64GB card stopped working last evening after transfering files from my PC to the card.

Card doesnot work at all anymore, tried with 3 different PC’s (XP & Win7) and my tablet does not see it either ???

Placed a call with Sandisk this morning, no news yet. :frowning:

Same here with my gopro hero 3.  SanDisk I am so disappointed, give me back my money!

Yep My Scandisk ultra micro SDXC 64Gb card died the 2nd time I used it… not at all happy…  just filling up the last of the card, said full then no card… Tried several computers and readers will not even be recognised.  On a once in a lifetime round the world expedition and even thought downloaded all my stuff asap still lost a load of stuff never to be gotten again. Using a GoPro Hero3 funny how they no longer sell these cards!  The Verbatim one from my phone works great in My Hero3 Black so I’d recommend these… sending back for a refund as not fit for purpose.