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Newbie
Posts: 2
Registered: ‎02-16-2013

32GB Class 10 Micro SD card - unexpectedly removed in Android

Hi there, I would like to lodge a complain on Sandisk 32GB Class 10 Micro SD card. I bought this card about 2 months ago and popped it into my Samsung Galaxy S3 device. After a month, I begin getting notices saying that "SD Card is unexpectedly removed" and then followed by "Preparing SD card". This happens up to 800 times! a day! When this happen, the phone would have to constantly scan the card each time its 'reconnected' for media files causing the battery to drain fast. I changed the SD card with local distributor and got a brand new one. After a month, the same problem came back. I even changed with another Samsung S3 and the problem is still there! So is it a problem with my SD Card or with the phone? I did a search on the Internet and it seems like I am not the only one with this problem. I can bring it back to the distributor for a replacement for a brand new one as many times as I want as this is covered under lifetime warranty but is this the solution a Sandisk customer supposed to take? I hope to hear from you again, Regards
Newbie
Posts: 1
Registered: ‎02-19-2013

Re: 32GB Class 10 Micro SD card - unexpectedly removed in Android

I used the 64GB class 10 Micro SD and experienced the same thing, removed constanty from my galaxy tab 2 7.7.

 

Please help us ....

Newbie
Posts: 1
Registered: ‎02-20-2013

Re: 32GB Class 10 Micro SD card - unexpectedly removed in Android

I have the same issue with my Galaxy Note 2. Sent it to local distributor service center in Turkey. They sent it back to me immadiately labeling it "No errors found". 

 

But we all know that this is a Sandisk 32 gb Class 10 Card issue. I have previously written to Sandisk support, before sending to local distributor. They told me I could send it to their base in Czech Rep. if my local seller does not replace it. BUT ı have to pay for the sending cost. Postal would cost as much as buying a new card I assume Smiley Sad

Newbie
Posts: 2
Registered: ‎02-24-2013

Re: 32GB Class 10 Micro SD card - unexpectedly removed in Android

dear friends,
I am also facing same problem with my 32gb class 10 memcrd. it get frustrated when I see no content in card. I wonder sandisk could not trouble shoot this common problem. I get no messges or notification like others do. as my content goes invisible I see no memory card recognized. only notification I get is " checking for errors". but after few minutes I will recognize by itself. this problem repeats very frequently and this is most disgusting. I got off mem card connected to card reader and scanned in my computer system for errors,. but there was no errors found and also formatted (notquick) and placed again in my note 2 but this problem was still continued. I also formatted in ntfs in comp but after inserting in note 2 it could not recognize the format and automatically asked to format from note and it did successfully. here I thought the issue with mem card has resolved but after some time started the same. I regret I would had gone for samsung memory instead of the sandisk. so as I note see many of people facing same problem as me and now it is confirmed that this is not the problem from samsung galaxy note 2 but this moron SanDisk memory card. I only request the company to launch the bug fixer in way out of software and eliminate this issue.
SanDisk User
Posts: 55
Registered: ‎07-08-2009

Re: 32GB Class 10 Micro SD card - unexpectedly removed in Android

I got this new card for 3 month in my galaxy s2, in fourth month it's starting unexpectedly remove daily. After few day, the card is not recognize any more even plug into laptop-A no detect, laptop-B detected but card status was RAW. Fail to format with laptop-A/B, only can be formatted in which devices that the card was corrupted. After formatted with s2 the card problem still there, but can read by laptop-A/B already.
Try on others phone(htc 8X/sony xperia) with same card also end up of same result even how much i re-format the card.
* When this problem appear make a backup immediately.
* Using data recovery software to retrieve missing/formatted data, as mention do not copy new file into card after format. 

Newbie
Posts: 1
Registered: ‎03-02-2013

Re: 32GB Class 10 Micro SD card - unexpectedly removed in Android

[ Edited ]

I have a similar problem on my S3. Got a 32GB card.

 

The phone said the cards file-format was incorrect or something and could not be read unless reformatted (which would delete everything on the card). I could see the files on the card but no use them...

 

Since i didnt want to loose everything on my card with a format i tried to take it out and put it in again.. and now my phone cant even see there is a card in the slot. Tried with another phone (Galaxy S2) and it could not find the card either.

 

Had the card for maybe 2-3 months before it started.

Newbie
Posts: 1
Registered: ‎03-04-2013

Re: 32GB Class 10 Micro SD card - unexpectedly removed in Android

I too would like to lodge a complaint, I purchase Sandisk Ultra 32GB Class 10 Micro SD card. I purchased 1/3/13 and as of today 3/4/13 my daughter started receive the message "SD card has unexpectedly removed". This was used in a Motorola Razr M, with an Otterbox case, so the card has not been removed until the error message today. I then tried to see if it would work on my HP computer with Windows 7, and nothing worked. My daughter also tried it in her digital Samsung camera with no success. I would like to know what is the resolution to the problem, since my daughter is now without?

SanDisk Guru
Posts: 16,304
Registered: ‎04-17-2008

Re: 32GB Class 10 Micro SD card - unexpectedly removed in Android

Return it to your dealer if possible. If not, contact SanDisk directly regarding a warranty replacement.

Newbie
Posts: 1
Registered: ‎04-25-2013

Re: 32GB Class 10 Micro SD card - unexpectedly removed in Android

It happened to me too!  I bought the card last Noverber.  So I used for about 5 month for my Samsung S3.  This week it start saying unexpected removed, when I reboot the phone, it will be fine.  Last night, the phonegive the error again about my card, now reboot does not help any more.  I took it out, put in the SD adapt.  Neither PCs and laptops even recognize the card. 

 

Does that mean I lost all my data on this micro SD card?  I really need some of my picturs back.

SanDisk Guru
Posts: 16,304
Registered: ‎04-17-2008

Re: 32GB Class 10 Micro SD card - unexpectedly removed in Android


@jwnini wrote:

 

Does that mean I lost all my data on this micro SD card?  I really need some of my picturs back.



Probably shoulda backed them up on your computer as a precaution when you first started having problems with it. It's most likely too late now.