Reply
Highlighted
Posts: 0

Stuck support RMA

Hi,

 

I had a cruzer titanium with U3 - 1GB that was malfunctioning,

and after receiving return authorization email I shipped my cruzer to the address supplied.

Next I waited to receive a confirmation from the postal service that the item was delivered at its destination,

and then I requested Sandisk support to verify that the item has reached them,

They replied that it was not, and requested that I supply the shipping ID number and so I did,

and that's the last I heard from Sandisk support.

 

It's been more than a week ago and nothing. No one to answer my application for info.

Now I don't know where It is stuck or why.

 

Has this happened to someone before ?

Who should I contact to get things going ?

 

Thanks,

Shahar.

 

 

Highlighted
Posts: 0

Re: Stuck support RMA

What country do you live in?
Highlighted
Posts: 0

Re: Stuck support RMA

Hi fuzzy_logic,

I live in Israel.