11-28-2007 09:30 AM
I have a SanDisk Cruzer Micro 2GB that I bought in august. I never had any problems with it and I always used the safe eject. Now my computer doesn't know it's there when I plug it in. The LED light doesn't come on, there's no pop up saying it's there, and I can't access it at all.
The las time it worked for me it was plugged in at the same time as a SanDisk 2GB MP3 player.
The only thing I save on it that day was a regular JPEG picture.
Also I used the eject when I was done.
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11-28-2007 02:27 PM
sounds like a bad device. i would contact sandisk tech support and ask for a RMA. probably will not be able to retrive the data from it but you could try a data recovery company. you would have to pay for the data recovery yourself though.
07-05-2008 05:39 AM
I'm having the same problem. I used the Cruzer micro (2GB) this morning on a laptop: I moved some pictures to the stick, safely removed it and inserted it into my PC port (Windows XP). No green light, no sound, no removable drive F in My Computer, no nothing. I've insered it back into the laptop; it doesn't recognize it either. There's no drive for it on any of the two.
A few days ago I inserted it into the PC and it used another drive letter (usually it opened in F, now I found it in G - it did not open by itself either).
You said "bad device". Is this possible? Isn't there a way to fix it?
07-12-2008 09:22 AM
Same thing happening to my 8gb Cruzer Micro USB. This is horrible. The lost data is very important to me. Is there anything that I can do? I will try data recovery companies, but this really sucks. Very disappointed with SanDisk quality.
07-16-2008 03:01 AM
OK. I have sent mine to eprovided.com, which is stumbled upon online. I hope that they are legitimate. Their site seems to indicate that it will be about $90 if they can recover the data plus minimum $20 shipping/analysis fee.
I have emailed a few other companies and I have emailed SanDisk with no reply after several days. I am very disappointed with SanDisk.
Good luck with those of you who also lost valuable data due to poor quality by SanDisk.
08-06-2008 06:15 AM
eprovided says that they could not recover with "simple steps" and it would cost about $400. I wish that they would have told me that prior to sending it when I called. I am not a fan of them and would not recommend them.