Here is the sansa connect recovery tool. hpe it helps
http://kb.sandisk.com/app/answers/detail/a_id/863/kw/sansa%20connect%20recovery%20tool
Here is the sansa connect recovery tool. hpe it helps
http://kb.sandisk.com/app/answers/detail/a_id/863/kw/sansa%20connect%20recovery%20tool