These things don’t have a piece of fruit on the cover, so there aren’t any charges for firmware updates. Browse around a bit, and from the initial page, you can select your particular Sansa model for discussions related to your device.
Also, in the individual forums, you’ll fine a General Information post in teh highlighted “stickies” at the top of the forum page. There will be a link for the User Guide for your device, full of information to get you up and running!
Bob 
