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Newbie
Posts: 7
Registered: ‎04-06-2019

I need help It won't shut off - It is frozen

My player won't shut off. It has frozen on one song and I cannot move to the next song nor can I shut if off. HELPPPPPPPP

SanDisk Guru
Posts: 16,286
Registered: ‎04-17-2008

Re: I need help It won't shut off - It is frozen

Reset it.