08-09-2015 08:08 AM
I just wanted to thank SanDisk for the excellent service I received regarding my warranty RMA for my SD card. I'm sure that you hear a lot of complaints in these forums but I feel that what you do well should be acknowledged also. Thank you for the fast and efficient service you provided in replacing my defective card, it's truly appreciated.
09-28-2015 01:33 PM
I concur 100%! Absolutely fantastic customer service! I had a micro sd card stop working last week. When troubleshooting that problemI came across the SanDisk website and learned of the lifetime replacement warranty. So Saturday morning I emailed customer service and ask about returning the bad one for a good one. Saturday evening I received an email with a easy to understand short list of info they needed which also included close up pictures of both sides of the returning card. Sent that off Sunday morning and Sunday evening I received an email with the USPS Return Shipping Label for mailing. Monday morning it went in the mail. Now talk about smooth hassel free return process, this is the best I have ever seen anywhere! I will buy no other brand in the future.
Thanks SanDisk Customer Service Folks! ! You're the best of the best!