why did you mess up the sansa fuze???

Why has no one informed this poster that some of the issues mentioned have been fixed by newer firmware releases?  Please update the firmware before deciding how much you really dislike the product.  The newer firmware will not address all of your concerns but it will fix some.  There is a feedback and feature request thread that you should also mention your problems on.

My ex brother in law has the click wheele fuze and it’s awsome.  I have the touch pad one and I hate it.  I will have to say that   the sound is good.  Way better than the Sansa Clip which does NOT have “big sound”.  In the clip I had to bump up everything in the equalizer to the highest point for the sound to be “full”.  Oh well maybe it’s just me and what did I expect from something tiny? 

Anyways the touch pad takes forever.  If I want to listen to Van Halen I gotta do all this scrolling down and when I attempt to speed scroll I may accidently hit the “next” part on the pad and then find I’m in “genres” instead of “artists”.  Even if speed scolling doesn’t veer off path it still takes forever.  Looks like I’m going to have to use my computer to group my favorite songs into “albums” on here to make accessing them faster on the MP3 player.

I’m a very impulsive music consumer.  I might be listening to listen to Van Halen then suddenly listen to Cher.  This doesn’t allow me to be too impulsive.  The other thing I hate about this is that I can’t bump up backwards to the Zs section from the A section by scrolling up like most MP3 players let you.  Know what I mean? 

The other bad thing about a touch pad?  It ISNT energy efficient.  My battery drains too fast. 

I think Sansa is good but they need to bring back the click wheel.  Otherwise I’m sticking with Phillips. 

@aquagirl wrote:

My ex brother in law has the click wheele fuze and it’s awsome.  I have the touch pad one and I hate it.  I will have to say that   the sound is good.  Way better than the Sansa Clip which does NOT have “big sound”.  In the clip I had to bump up everything in the equalizer to the highest point for the sound to be “full”.  Oh well maybe it’s just me and what did I expect from something tiny? 

 

The Clip and Clip+ both put out  awesome “full” sound . . . provided your ear/head phones are of decent quality.

@aquagirl wrote:

 

I’m a very impulsive music consumer.  I might be listening to listen to Van Halen then suddenly listen to Cher.  This doesn’t allow me to be too impulsive.  The other thing I hate about this is that I can’t bump up backwards to the Zs section from the A section by scrolling up like most MP3 players let you.  Know what I mean? 

 

Yep, and wrap-around scrolling is likely to be added in a firmware update. It was on the original Fuze.

@aquagirl wrote:

 

I think Sansa is good but they need to bring back the click wheel.  Otherwise I’m sticking with Phillips

 

I have only one comment . . .

Really?

:smiley:

absolutely agree…it’s awful and a waste of money…did sansa do any user testing on this?..WTF! I knew I should’ve bought another sansa mini mp3 player…

LAME! you probably work for the company!

@neutron_bob wrote:

.  The touch sensitive control pad is really fun to navigate, but it is very sensitive.  

 

 

no, sadly it is not fun.

 

I want to jump forward. Hitting the area again and again and again. Suddenly it reacts! Yay! I move my finger to hold the player wihle locking it, get close to the area - it jumps forward. Wtf? 

And then ‘hit the navigational areas, but the fuze+ sees it as pause or back to root button presses’ yeah, great fun.

 

Hopefully .37 will make that bit more bearable.

 

And watching videos? They claim that the device can play all kinds of videos. It also has a 30fps screen!

Sadly, it can only play 20fps avi.

 

Are you kidding me? Sandisk should be ashamed.

Yes the new Sansa fuze has to be handled as though it’s an explosive device with a dozen triggers.  Sound is good, looks nice, terrible handling.  I think it’s helpful to let the engineers know they have produced an Edsel and that they need to restore the functionality of the old model, I wouldn’t buy another like this fuze plus.

I read the posts and was fearful about the new fuse after trying to use it without any instructions first.  It felt  a bit quirky (compared to my old fuses) but figured it out, it helped to search sandisk and open the manual.  Considering I don’t want a high learning curve to any tech devise, I can say  it is actually quite nice. 

 I have 3 regular fuses and this new one. Regarding the lock comments. They fixed it.  It is easy to do, just search sandisk site…mine you just press the top button for .5 seconds and it locks.  

Also the book can resume where it left off.   I am an avid audio book user so have it going all the time, and can really beat them up.    

Overall, the Fuze+ is my favorite device for video, as it takes anything I throw at it with aplomb.  The touchpad makes scrolling through video very nice.

For audiobooks and podcasts, I love it, especially the cool pitch-corrected variable speed playback.  No more “chipmunk” high speed playback, very nice.

On the downside, podcast sort order is a bit of a pickle: with the Clip Zip, e200, and Clip+, I can poke the sort order exactly as I like it using Windows Media Player or Windows Explorer, and the files are arranged in sequence.  The Fuze+ likes to pidgeonhole some podcasts into the wrong location, a bug still to be addressed.

In any case, you’ll find that tapping the lock on is a necessity to prevent inadvertent touchpad commands, of course.

Bob  :stuck_out_tongue:

That is because when a company announce a new product, it means, without any doubt, that the new product is better than its predecessor, or at the worst case has improvements upon its already poor features. That’s why we are complaining. The reason complaining on here is good ? Because if someone at Sandisk is reading all this,perhaps they will pull their finger out and create a FIRMWARE upgrade to solve the frustrations of its many loyal customers, who by the way, are the very people which keep these sorts of business alive in the first place. So there , do I  or we need say anymore ?

@beirutbomber wrote:

That is because when a company announce a new product, it means, without any doubt, that the new product is better than its predecessor, or at the worst case has improvements upon its already poor features.

I can think of numerous instances where this is simply not true. There is no guarantee from anyone (stated, assumed or implied) that a product or service will be better than whatever predecessor may have come before it.

Case in point, Windows Vista vs. its predecessor, XP. People couldn’t bail off of Vista fast enough, yet millions of people are still using XP. Or (staying with MicroSoft) how 'bout Windows 2000 or ME vs. Windows 3.1?

i agree with BeirutBomber

Its just one of those things that go with out saying…

I never used a Sansa player before this one, my 2 previous players were Creative ZEN’s

and my last ZEN absolutely rocked waaaaaay better than this Fuze+

The fact that it had REAL BUTTONS was a MAJOR improvement

over a sketchy touchpad concept, BUT its my fault for buying this thing…

I knew **bleep** well it had a small touchpad when i bought it so, what do you expect ?

All i know is if one of my local stores had a Creative ZEN in stock i would have RE bought the old one i had again

And i sure as hell wouldn’t have “kept” any fruit related products lol

The last ipod i bought was a fast bolt back to the store to demand my money back

for that retarded garbage !

Flac support is a very rare thing (atleast when i bought mine)

so that pretty much clinched the deal for me

It’s simple, even after the latest firmware update, IT ■■■■■, waste of money. Thanks

Yeah, I felt the need to register as well so I could *bump* the complaint about this lousy mp3 player.  Worse for my experience, I got bait-and-switched.  Whereas the product packaging in the store assured me that the fuze+ would work fine with Linux, updating firmware appears to be impossible without using some POS Windows machine – so I’m stuck with the original ■■■■ functionality that the so-called engineers burned into the thing.

Cory,

If you mount the Fuze+, all you need do is transfer the firmware.sb file to root on the device.  The file is available in “zipped” form. Upon disconnect, the machine swaps the new firmware file into use automatically.

I haven’t worked with extraction utilities in linux, but once unzipped / decompessed, firmware upgrade is as simple as transferring a music file to the device. 

Go to Settings > Info on the Fuze+ and check your installed firmware version.  The current build is 02.38.06.  In this build, the locking method is redirected to the power button, and FLAC works smoother.  Let me know what issues you may have with grabbing a firmware image, no Windows machine required.

Bob :smileyvery-happy:

Agreed, I’m not a fan of the touch pad thing.  It is too sensitive and with an mp3 player, most people are using it while doing something (riding a bike, running, working out, etc) and having buttons that you can feel and physically have to push in before they respond makes it so much easier.  With the touch pad, you have to actually look at the stupid thing to make sure that you are pushing the button you want and you have to be really careful not to accidently bumb a button you didn’t want to push.  I hated it at first and now that I am used to it, I’m not a big fan.

However, this player does NOT ■■■■.  It actually works quite well.  The load times ■■■■, but can be lived with.  The way you select music to be played needs a major overhaul, but it is a decent player none the less.

One option that would be really nice would be the option to have the display as landscape so that the entire information can me displayed instead of the stupid scrolling display.

Agree, just got it and it ■■■■■ to high heaven.  Updated the firmware and it doesn’t restart where podcasts left off always starts with music.  This whole design should be shelved and everyone involved should be fired for ruining a perfectly good product. I  refuse to purchase Apple products what is next.  This is my fourth Fuze is it is not like I didn’t like the product.  Can’t physcially be used while running as it is too difficult to navigate.

Rectangle shape.

@rampagingshark wrote:

So i literally registered and came on here just so i can fully complain about the new Sansa Fuze Plus. It is literally that bad. I used to own the previous sansa fuze with the scroll wheel and the small size. So it breaks accidentally I go to get a new one and i see this new “iphone” looking contraption with touch front. First off, the sensors on the front arrows are so incredablly sensitive that whenever it bumps my hand the songs stops, changes or something irritating. then the sansa takes fforever to turn on or to switch screens because of the amount of new design in it its not strong enough to change as quickly as the previous. on top of that scrolling is a ■■■■■. I would scroll up or down and accidentally slightly touch the side and the entire screen changes, then when i go back it resets back to the top of my artist list and i am in a bad mood. The charger is different and the size is different so i cannot use any of my previous sansa equiptment. LAME. Another irritating quality is the fact the LOCK feature isnt a switch on the side but you hold down the touch pad. WTF? to unlock you slide up. so when its locked and in my hand and my hand happens to “slide up” it unlocks and the song changes in the middle cus it hit my palm. i have never been so irritated with an mp3 player ever except this one ■■■■■. Please go back to the original sansa fuze when it was actually handy. thanks.

Meh, don’t throw your player away. ROCKBOX that b*tch :wink:

Yea i have also the Sansa Fuze Plus cause my Sansa Fuze broke. I dont like that model its not good for scrolling at all! I sometimes get  so irritated by the new model that I started hitting the screen of the mp4 and then it worked wonderfully and scrolled faster! the Mp4 once fall  and the screen broke(i didnt mean to brake it!)

but to be honest…i feel a relief now!