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Re: stuck on 'refreshing your media'.Options
04-07-2013 03:39 PM
Agh. Thanks. I was so frustrated with the process I overlooked the obvious. Toast it is.
Re: stuck on 'refreshing your media'.Options
04-09-2013 04:42 PM
I would contact SanDisk's Customer Service (by telephone is best), for assistance. And if you are under warranty, SanDisk could replace the player.
Re: stuck on 'refreshing your media'.Options
05-17-2013 08:16 PM Bogus link - dump this guy Re: stuck on 'refreshing your media'.Options
05-18-2013 09:05 AM
What link? What guy?
If you are referring to a previous post in this thread, it would help to use the Quote button (top right of message composition pane) so people would know what you are talking about.
I've gone back to the beginning of the thread and there's only 1 post (from someone who's been around here quite a while and knows what he is talking about) with links in it. The information provided is still valid and the links work just fine. Re: stuck on 'refreshing your media'.Options
07-01-2017 01:49 PM My Sandisk Sansa Clip+ got stuck on "Refreshing Your Media" after I tried adding a new playlist via Windows Media Player.
I found this solution worked for me:
Download the firmware update: http://forums.sandisk.com/t5/Sansa-Clip-Sansa-Clip/Sansa-Clip-Firmware-Update-01-02-18/td-p/280756
You basically just download a file, connect the device to your PC, and then copy the file into the root directory of the player's drive. Then disconnect the drive, and it will install the firmware update. After it is done, it will shut off. Then when you turn it on again, you should be good to go.
I assume this solution will work for other models as well.
Re: stuck on 'refreshing your media'.Options
07-23-2017 11:17 AM How I fixed a Sansa Clip+ version 1 that was stuck on the "Refreshing media" screen:
This made the device completely wipe clean and working again to play music. Re: stuck on 'refreshing your media'.[ Edited ]Options
01-06-2019 04:01 PM - edited 01-06-2019 04:02 PM thanks for this info, helped me get my clip working again, this is for the firm ware update a couple messages above.
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