m240 audio

Hello all!  Nice to be joining you…

I have a m240 and I have two problems:

First of all, if the sound is too high, my player will stop and reset.

Secondly, for one week now, I can only turn down the volume and I cannot turn it up. 

Do you have any ideas on what’s happening?

Thank you very much!!!

as always, you can try a firmware update for your M240

Update can be found here http://www.sandisk.com/Retail/Default.aspx?CatID=1326

but that is for all M200s, that version is all but 4.X

i wonder what fw version you have?