how can i reformat the player

sansa 250 mb

this mp3 player is about 8-10 years old.

How can i delete the mp3 files that are already on the player?

I have tired to do it with my computer. Even though the computer says the mp3 player has no files on it, the files are still on it.

I have gone into the menu and tired to ‘reset’ to defaults.

That doesn’t erase the content.

Any help would be appreciated. Thanks.

It would help to know which model of player you have. And are you using a PC or a Mac?

If you’re using PC, perhaps you can open My Computer with the player plugged in, then right click on it and hit on reformat. All data will be lost by the way.