Zip Clip Not Turning On

Hello,

  My Zip Clip won’t turn on, I’ve tried resetting it, running the battery out and charge for a few days, pressing the center button when I connect it to the computer, tried different computers. The computer doesn’t recognize it, it says “you need to format the disk before you can use it” then it won’t format. I hold down the power button for 20-30 seconds and I just get this screen with blue and purple lines. Anybody have this problem before? the Zip Clip itself is in good condition, never been dropped or gotten wet. Any help would be much, much appreciated.

Thanks.

If it’s still within the warranty period, I would call SanDisk about a replacement. Bumps and moisture are not the only things that can kill an electronic device. Sometimes they simply die with no warning or known reason. :wink: