I dragged my unzipped new firmware file to Internal Memory and then removed player from computer.
Player did not indicate that any sort of download followed.
Was I supposed to remove the firmware already on the player?
I already had the latest firmware on my player, but “Sansa Support” insisted I should re-install that firmware.
All of this has to do with my inability to download NPR radio files to my Clip Zip Player.
“Sansa Support” plans to send me a replacement player. I’m not sure that is the solution.
