10-07-2007 06:50 AM
An update: I called SanDisk - di you know they have telephone support 7 days a week? Anyway, the short of it was they are going to e-mail me a firmware rollback. They also suggested not installing the latest firmware unless you have a problem - so much for all experience of "have you installed thelatest version?" I am now one happy camper with my Express!!!
10-08-2007 08:43 PM
toooldforthis, can you email me a copy of your old firmware? Or can anyone who has a copy of the old firmware send me a copy of it? If you don't mind, please PM me if you're willing to do this, and I'll PM you back with my email. Thanks!
10-09-2007 04:06 AM - edited 10-09-2007 04:57 AM
Yes, they should make a firmware downgrade possible for all of us that got "upgraded" to the new sd cardless feature...
Come on SD, what are you waiting for?
Message Edited by raziel19 on 10-09-2007 04:57 AM
10-20-2007 07:06 PM
I'd also like to know what they sent you. I did the same thing, contacting support, asking for a rollback. They REFUSE to send me a rollback. Seems like a load of BS to me. What they did send me was a file called "SEFirmware 01.01.01A.zip", which just upgrades again to the irritating version. Pointless.
My problem is with using this thing with Rhapsody. I got it so that I could use it as a Rhapsody-To-Go player (theoretically I can download as much as I want whenever I like, limited only by storage space, but the files are DRM protected and only play on the Express). I also included a 2 GB Sandisk MicroSD card to beef up the internal1 GB memory.
Before the "update", I could sync Rhapsody with the internal memory and the card. Since the update, I can only sync with the internal memory, and the early loss of licenses and hard restarts seem to be more frequent (by "hard restart", I mean ACTING like I held down the center button and the volume increase button simultaneously, even though I did not). Basically, it's just acting extra-screwy since the update. I was hoping the update would go in the other direction, and actually make the player better.
Anyway, when I told the Tech Support guy that I couldn't get Rhapsody to sync with the SD, he told me that the Express was never intended to sync the MicroSD card with Rhapsody, and that it was just a fluke that it worked before. Sounds like BS to me, but maybe I'll do a little experiment of my own...
Christmas is coming up... maybe it's just time to start shopping for a new player.