09-11-2007 05:17 PM
I noticed that everytime I turn on my Express I have to select the language to start and then settings like Shuffle and Repeat are back at the defaults. Is this normal? If not anyone know how to fix it? I just loaded the newest firmware and it still does it.
09-11-2007 07:59 PM
No, I don't have that problem. Mine retains the settings. That would suck if you had to do that all the time. But so far I haven't had that problem, and I've had mine for bout about a month.
09-13-2007 12:04 PM
You aren't alone, because I have the same problem .-. But it's not everytime when the player starts. I noticed that it crashed after charging it or when i have transfered some mp3s to my device. Dont't know what do do and dont't know the reason!! Thats definitely a firmware bug. Why SanDisc have made any beta tests? They are so many problems with that thing...
09-18-2007 09:21 AM
Same symptoms here - have had this player for just over a week and it's hit and miss. Sometimes is will go a day or two without losing the settings, then other times it resets almost everytime you power cycle the device. I use this mainly for listening to FM radio through a motorcycle intercom system back and forth to work, so it's a royal PITA having to rescan for FM channels each time I turn on the player.
Has anyone reported this to Sandisk? Have they responded to anyone on this thread? I have had trouble with their firmware and/or drivers in the past on memory card readers. I work for a software company and if we let product into the wild that had this many problems, we would be bankrupt by now. Hopefully Sandisk tech support is reading this forum and will address this quickly with a firmware update - otherwise this Express will be going back to the point of purchase for a refund and I will be done with this brand altogether...
09-23-2007 07:57 PM
I'm another one who gets the problem with settings not retained and startup at the language screen.
I took the unit back, got a new one, updated the firmware and presto - same problem. Am waiting till sandisk provide firmware that works. In the meantime got a samsung yp-u3 which works fine, even if the sound quality isn't as good.
09-25-2007 03:57 AM
I have the same problem too. I tried to create an on the go playlist and the express reset itself everytime I powered off after that. I cleared the go-list and it seems to have helped but it still loses its setting about 1 in 3 times. Since I use it almost exclusively for listening to audio books it is totally unacceptable to have to find the right track and then skip through to the right place everytime. Especially since the fast forward does not get faster the further you go. Fast forwarding 50 minutes takes ages.
09-27-2007 06:17 PM
Same here. Random resets. Today it happened twice in a row. Yesterday once in the morning once in the evening. I have to go into every settings' subfolder and reset everything, including my FM presets. Pain in the butt. Does it do any good to ask for some support here, Sandisk??
Thanks in advance,
I really like this player aside from the bugs.
09-29-2007 09:35 PM
I haven't seen the settings problem, but I didn't know I could turn it off and that it would come back where it left off in my audiobook when I turned it on. I tried pausing and locking, but whenever I turned it on it was back at the beginning of the track.
Thanks to Starhunter5's info I just turn it off and when I turn it on it's back where I left off; I'm a lot happier with it now.