Sansa and Timex clock radio no longer play together nicely

Well, the last resort didn’t work.  The clock radio recognizes the Sansa (or the Sansa recognizes the clock radio) to the extent of turning on if I put it in the dock when it is off.  No sound through the speakers, no response to the remote.  Guess I’ll go back to the trouble ticket I put in, refer them to this thread, and take the battery out so I can get the serial number to give them.  Not a lot of hope on my part, though, unless there’s some kind of reset only a tech can tell me.  At least it still works standalone.

If it turns out I have to buy a whole new mp3-clock radio combination, any recommendations…?  :cry:  (I’m scared to get another Sansa and plug it into the clock radio, or another clock radio and plug the Sansa into it, as I’m afraid I’d just wind up with another semi-dead electronic item - 'cause I don’t know which killed which…!  :angry: )